Express Checkout wallet payments failing at checkout complaint WooCommerce
← ideas · all clusters · Brief as markdown
Wallet express checkout fails after authorization with false required-field errors, or the buttons are greyed out on iPhone browsers. Shoppers who want a fast checkout cannot pay that way, so stores risk lost sales and fall back on slower methods.
- Apple Pay and Google Pay Express Checkout fail for guests after wallet authorization with a 'Create account password is a required field' error, though guest checkout is enabled. wordpress 2026-08-27
- Express Checkout buttons are greyed out and unclickable on iPhone Safari and DuckDuckGo when Apple Pay or Google Pay is enabled in PayPal Payments 4.1.3. wordpress 2026-10-01
- Apple Pay/Google Pay Express Checkout always fails on the Pay for order page with a 'Phone is required' error, while card payments and regular checkout work. wordpress 2026-09-11
WooCommerce merchants using Apple Pay and Google Pay express checkout through payment plugins. Business size is not stated.
What they do today- Use regular checkout or card payment instead of the wallet
- Disable Apple Pay and Google Pay so PayPal and Venmo still work
No prices or wish to pay were found in the lines.
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A monitor for WooCommerce stores that runs scheduled test checkouts with Apple Pay and Google Pay across guest, logged-in and pay-for-order flows, and alerts the owner when one breaks.
Smallest version- WordPress plugin that checks wallet button visibility and required-field config on key pages
- Scheduled guest and pay-for-order flow checks with pass/fail logs
- Email alert with the failing step and a suggested setting fix
Existing plugins offer no cross-flow wallet monitoring, so merchants only learn of breakage from lost orders or customer complaints.
- PayPal Payments plugin Express buttons greyed out and unclickable on iPhone Safari and DuckDuckGo in version 4.1.3
- Failures look like plugin bugs that vendors will patch, so a monitor may be needed only briefly
- Real wallet payments are hard to automate in tests, limiting what can be checked
- Only three lines, with no sign merchants would pay for monitoring
- Post in WooCommerce and WordPress merchant groups asking how they find out when express checkout breaks
- Message the three reporting merchants to ask how long the issue went unnoticed and what it cost
- Put up a landing page offering express checkout alerts and count email signups
WooCommerce store owners using Apple Pay and Google Pay Express Checkout see errors or unclickable buttons, blocking wallet payments, and they want these buttons to work reliably for guests and on mobile browsers.
Numbers
- merchant (2)
- Regular checkout/payment still works
- Disables Apple Pay and Google Pay so PayPal and Venmo work
- Card payments on the same page work
Posts per week
| Week of | Posts |
|---|---|
| 2026-09-28 | 1 |
| 2026-09-07 | 1 |
| 2026-08-24 | 1 |
Evidence
| Date | Role | Sev | Summary | Today / price | Source |
|---|---|---|---|---|---|
| 2026-08-27 | merchant | 4 | Apple Pay and Google Pay Express Checkout fail for guests after wallet authorization with a 'Create account password is a required field' error, though guest checkout is enabled. Haider | Regular checkout/payment still works | wordpress |
| 2026-10-01 | merchant | 3 | Express Checkout buttons are greyed out and unclickable on iPhone Safari and DuckDuckGo when Apple Pay or Google Pay is enabled in PayPal Payments 4.1.3. schwarzforest | Disables Apple Pay and Google Pay so PayPal and Venmo work | wordpress |
| 2026-09-11 | 3 | Apple Pay/Google Pay Express Checkout always fails on the Pay for order page with a 'Phone is required' error, while card payments and regular checkout work. user090826 | Card payments on the same page work | wordpress |