Overview
Complaints and unmet needs found in public posts in all markets.
53
labeled posts
2
complaints
6
unmet needs
7
unique authors
Top clusters
| Cluster | Kind | Authors | Posts | Avg sev | 28d vs before | Last seen | Score |
|---|---|---|---|---|---|---|---|
| Enterprise pricing for HubSpot is too high and leaves room for undercutting. | complaint Small business software | 2 | 2 | 5.0 | new | 2026-09-26 | 9.1 |
| Airtable's broad feature set creates friction and poor adoption | complaint Small business software | 2 | 2 | 4.0 | quiet | 2026-08-04 | 3.2 |
| Airtable alternatives sought by small businesses Small business owners are looking for open source alternatives to Airtable after its acquisition, seeking a long-term solution to replace their current workflow management tool. | unmet need Small business software | 2 | 2 | 2.0 | quiet | 2026-08-05 | 1.6 |
| Ekselio's local-first approach prioritizes data privacy in finance workflows. | unmet need Small business software | 1 | 2 | 1.5 | new | 2026-10-01 | 1.4 |
| Zoho's pricing is too high compared to Google's basic plan. | complaint Small business software | 2 | 2 | 3.0 | quiet | 2025-12-30 | 1.2 |
Most complained about
| Tool | Category | Posts | Authors | Avg sev |
|---|---|---|---|---|
| HubSpot | crm | 2 | 1 | 5 |
| Calendly | scheduling | 3 | 0 | 4 |
| Airtable | productivity | 2 | 0 | 4 |
| Zapier | automation | 2 | 0 | 3 |
| Zoho | suite | 2 | 0 | 3 |
| Brand Registry | amazon core | 1 | 0 | 5 |
| FreshBooks | accounting | 1 | 0 | 4 |
| Printful | print on demand | 1 | 0 | 3 |
| QuickBooks | accounting | 1 | 0 | 4 |
| Seller Central | amazon core | 1 | 0 | 5 |
Latest unmet needs
| Date | Signal | Tool | Type | Sev | Summary | Source |
|---|---|---|---|---|---|---|
| 2026-10-05 | unmet need | — | missing feature | 1 | Wishes for custom domain email feature in a tool icodestuff · Small business software | hn |
| 2026-10-04 | unmet need | — | missing feature | 1 | Skins.dev aims to fill gaps in existing web apps with custom features. dalichelbi · Small business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 5 | Author built Ember to address unmet need in CRM and sequencer tools. mattdever · Small business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 2 | Ekselio's local-first approach prioritizes data privacy in finance workflows. kdautaj · Small business software | hn |
| 2026-09-25 | unmet need | — | missing feature | 1 | Ekselio is a local-first finance workflow tool with LLM-based orchestration. kdautaj · Small business software | hn |
| 2026-09-13 | unmet need | — | missing feature | 3 | OSM POI data is often outdated, wrong, or incomplete. sporkland · Local business software | hn |
Highest severity
| Date | Signal | Tool | Type | Sev | Summary | Source |
|---|---|---|---|---|---|---|
| 2026-10-01 | unmet need | — | missing feature | 5 | Author built Ember to address unmet need in CRM and sequencer tools. mattdever · Small business software | hn |
| 2026-09-26 | complaint | HubSpot | price | 5 | Hubspot's ad reporting feature is overpriced and underperforming. stevenicr · Small business software | hn |
| 2026-09-17 | complaint | — | reliability | 5 | Author is unhappy with Shopify's performance and network congestion. hagbard_c · Shopify | hn |
| 2026-09-13 | unmet need | — | missing feature | 3 | OSM POI data is often outdated, wrong, or incomplete. sporkland · Local business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 2 | Ekselio's local-first approach prioritizes data privacy in finance workflows. kdautaj · Small business software | hn |
| 2026-10-05 | unmet need | — | missing feature | 1 | Wishes for custom domain email feature in a tool icodestuff · Small business software | hn |
| 2026-10-04 | unmet need | — | missing feature | 1 | Skins.dev aims to fill gaps in existing web apps with custom features. dalichelbi · Small business software | hn |
| 2026-09-25 | unmet need | — | missing feature | 1 | Ekselio is a local-first finance workflow tool with LLM-based orchestration. kdautaj · Small business software | hn |