Overview
Complaints and unmet needs found in public posts about Small business software.
23
labeled posts
1
complaints
4
unmet needs
4
unique authors
Top clusters
| Cluster | Kind | Authors | Posts | Avg sev | 28d vs before | Last seen | Score |
|---|---|---|---|---|---|---|---|
| Frustrated with HubSpot pricing | complaint Small business software | 5 | 5 | 4.0 | quiet | 2026-08-05 | 8.2 |
| Airtable too expensive | complaint Small business software | 2 | 2 | 4.5 | quiet | 2026-08-04 | 3.6 |
| Ekselio's local-first approach prioritizes data privacy in finance workflows. | unmet need Small business software | 1 | 2 | 1.5 | new | 2026-10-01 | 1.4 |
| Cal.com goes closed source Small business owners are upset that Cal.com has switched from open to closed source, affecting their ability to customize and trust the platform. | complaint Small business software | 2 | 2 | 3.5 | quiet | 2026-04-15 | 1.4 |
Most complained about
| Tool | Category | Posts | Authors | Avg sev |
|---|---|---|---|---|
| HubSpot | crm | 3 | 1 | 4.7 |
| Calendly | scheduling | 4 | 0 | 3.5 |
| Airtable | productivity | 3 | 0 | 4 |
| Zoho | suite | 2 | 0 | 3.5 |
| FreshBooks | accounting | 1 | 0 | 5 |
| HoneyBook | crm | 1 | 0 | 5 |
| QuickBooks | accounting | 1 | 0 | 5 |
| Stripe | payments | 1 | 0 | 5 |
| Zapier | automation | 1 | 0 | 4 |
Latest unmet needs
| Date | Signal | Tool | Type | Sev | Summary | Source |
|---|---|---|---|---|---|---|
| 2026-10-04 | unmet need | — | missing feature | 1 | Skins.dev aims to fill gaps in existing web apps with custom features. dalichelbi · Small business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 5 | Author built Ember to address unmet need in CRM and sequencer tools. mattdever · Small business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 2 | Ekselio's local-first approach prioritizes data privacy in finance workflows. kdautaj · Small business software | hn |
| 2026-09-25 | unmet need | — | missing feature | 1 | Ekselio is a local-first finance workflow tool with LLM-based orchestration. kdautaj · Small business software | hn |
Highest severity
| Date | Signal | Tool | Type | Sev | Summary | Source |
|---|---|---|---|---|---|---|
| 2026-10-01 | unmet need | — | missing feature | 5 | Author built Ember to address unmet need in CRM and sequencer tools. mattdever · Small business software | hn |
| 2026-09-26 | complaint | HubSpot | missing feature | 5 | Hubspot fails to deliver stevenicr · Small business software | hn |
| 2026-10-01 | unmet need | — | missing feature | 2 | Ekselio's local-first approach prioritizes data privacy in finance workflows. kdautaj · Small business software | hn |
| 2026-10-04 | unmet need | — | missing feature | 1 | Skins.dev aims to fill gaps in existing web apps with custom features. dalichelbi · Small business software | hn |
| 2026-09-25 | unmet need | — | missing feature | 1 | Ekselio is a local-first finance workflow tool with LLM-based orchestration. kdautaj · Small business software | hn |